30 September 2025

# Topics

Privacy Policy

30 September, 2025

General

We are aware of you trusting us to protect your information. We therefor see it as our priority to make sure your information is kept safe. On this page we explain the data we store on our server when you’re using our website, why we do this and how we use it to improve the overall user experience. That way you know how we work.

This policy applies to all services related to the Dutch Airline Group VA. U need to be aware of the fact that we are not responsible for the policy of third parties and sources. By using our website you agree to comply with our privacy policy.

The Dutch Airline Group VA respects the privacy of all our users and works their best to make sure that your data is handles safely and confidentially.

Our use of the collected data

Usage of our services

When u apply to be a part of this virtual airline we ask you to share some basic personal details. These are needed in order to provide our service to you. The data is stored on the servers of Duijff Media. Sven Duijff (the CEO and founder of this website) is the owner of this company. He can therefor assure the data is stored in a safe matter. We will not combine your data with other personal data we may have pocession of.

Communication

When u send us an e-mail of other message (throug a form for instance), it may be possible we store and save these e-mails for a while. Sometimes we ask you for personal details that we need in order to process your request.

Cookies

We collect data for research purposes to get a better insight in our members. This is only done to improve the user experience for our website. We can see where members get stuck or might have trouble finding items. This website uses “cookies” (textfiles that are stored on your PC, so not on our end) to help the website analyse how you use it. It stores some of your preferences. Those preferences can be shared to our server in order to make sure we keep your experience up-to-date. We would never share or sell this data to third party companies.

Purposes

We would not collect data for any other purpose then mentioned in this policy, unless when asked specific permission.

Third parties

Our data is not shared with third parties. In some ocassions information might be shared internally. Our staffmembers are however obligated to treat your data with integrity and care.

Changes

This privacy policy is tuned to the usage and possibilities for this website. Addaptions and/or changes made to this site may lead to changes in this policy. It is therefor advised to read this page frequently.

Options for personal data

We offer all our users the possibility to see, adjust or delete all personal data that is given to as at that time.

Change your newsletter preferences

In the footer of each e-mail sent there is an opt-out option to cancel your subscription to our e-mail service at any time.

Disable cookies

Most webbrowsers are setup to accept cookies by default. You can however always reset your settings to remove and or refuse all cookies. It is however possible that our website will not function properly without these cookies. We can not change this as modern internet is counting on cookies to be used for vital functions.

Questions and feedback

We perform audits on our own policy frequently to see wether we are still in compliance with our own policies. Should you have any questions, feel free to contact us at info@klmtransavia-virtual.com.

Sven Duijff (CEO)

October 07, 2025

Rules & Regulations

Introduction

In order to maintain our virtual airline in a structured, fair, clear, and respectful manner, it is unfortunately necessary to have regulations. We ask all our users to take note of these regulations and follow their content. If everyone adheres to these rules, it will remain a pleasant and professional environment to pursue our hobby at a high level.

‘The registrans’ is referred to as ‘the pilot’ in the regulations.

Article 1 | Acceptance Policy

1
To become a member, the pilot must be at least 16 years old. Are you younger? No problem, but always ask permission from your parents. We do not check this, as we do not ask for the date of birth of our members.
2
It is not mandatory to be a member of the online networks IVAO and/or VATSIM. However, we do verify the skill level of the pilot. That means that we require at least 30 hours of online flying experience. If this cannot be demonstrated, it may be necessary to take a practical exam through a ‘Linecheck’.
3
The pilot has a good basic knowledge of the English language. He/she can communicate clearly, understandably, and politely with fellow users of the flight simulator community.
4
The pilot has good knowledge of aviation jargon, as well as IFR radio communication procedures. He/she can communicate clearly via microphone or otherwise via text with other users in an online setting.
5
When the pilot is flying for one of the divisions, he/she has good knowledge of the aircraft he/she decides to fly. ‘Getting to know’ the aircraft cannot be logged. This must be done in advance. We can of course help with this.
6
The pilot has successfully passed the ‘First Officer Assessment’ exam and achieved a score of at least 70%. The exam may only be retaken once every 14 days after the first attempt.

Article 2 | Retention of Membership

1

To remain active, the pilot must perform a flight at least once every 28 days.
2

After 28 days of inactivity, the account automatically gets suspended by VAMSYS. You will have recieved several warnings per e-mail prior to that moment.
3

Your account may be reinstated upon request by the CEO or ACEO (or in absence an other member of staff).
4

When a pilot becomes inactive multiple times, the staff may decide to permanently remove the account from our server.
5

Should there be a VAMSYS broad issue concerning your membership (banned from the platform), we can not reinstate nor debate on your behalf regarding this matter. This is out of our hands.
6

KLM Transavia Virtual has a zero-tolerance policy towards discrimination and/or bullying. Depending on the severity of the offense, the membership can be terminated immediately. Until a decision is made, the account remains suspended.
7

Discrimination that can be proven can also be reported to the discrimination reporting point of the Dutch police. Data on our servers can be used to support the report. This also goes for the Discord community server.
8

Suspension or banning from platforms outside of our virtual airline do not necessarily have to be fully adopted. Based on reasoning, it can be decided not to go along with this.

Article 3 | Operations

1

The pilot can switch between divisions at any time. He/she is not required to conform to a specific airline.

Realism and professionalism are important to us. The pilot must perform realistic flights with integrity.

For example: A transatlantic flight is usually not flown with an Embraer or small Boeing 737. We do expect our pilots to make realistic choices when commencing a flight.

a	Using time acceleration is not allowed! Flights logged using time acceleration will be subject to review and rejection.
b	Flying intercontinental flighs with smaller aircrafts such as Embraers, Boeing 737’s or the smaller Airbusses are not allowed, unless specified specifically (e.g. in an event).
c	Flying european flighs with bigger aircrafts such as Boeing 787’s and 777’s or Airbus A330’s (or sizes of simillar proportions) are not allowed, unless specified specifically (e.g. in an event). The exemption is made for KLM Cargo flights using a Boeing 747 Freighter. They might perform shorter legs.

3

KLM Transavia Virtual has three main HUB airports for maintenance: Amsterdam Schiphol Airport, Rotterdam/The Hague Airport and Eindhoven Airport. The pilot must fly to or from a maintenance HUB at least once every 6 flights, unless it is a route from the timetable (such as the Jakarta – Manila – Jakarta shuttle). We do have maintenance contracts in the U.S. aswell for domestic U.S. flights. Flying for Transavia France will allow pilots to fly from Paris Orly Airport as well as other foreign HUBs in France.

This allows the pilot to perform a ‘triangle flight’. Any tours or events are exempt from this rule.
4

Due to the emergence of apps such as ‘Simbrief’ and monthly changing AIRAC cycles, we ask our pilots to take care of correct routes and a flight plan/load sheet themselves.
5

Just like in real life, the pilot is personally responsible for executing a safe flight. He/she is responsible for checking the route, fuel, and payload.
6

In case of unrealistic ‘misuse’ of our systems, we may decide to suspend the account pending a conversation. We assume that we all strive for a real-life simulation of the divisions within our VA.

Article 4 | KLM Transavia Virtual as ‘a brand’

1

It is not allowed for anyone to publish or distribute KLM Transavia Virtual’s data, logos, or other intellectual property without the CEO’s permission. As this virtual airline is based on a real airline. It’s logo’s are not owned by this organisation. Therefor publicating any items containing intellectual property of either KLM or Transavia is always at own risk/responsability.
2

Systems may be shown in live-stream flights, but we request that you include a name credit in your video description.
3

This virtual organization is for the purpose of a flight simulator. Therefore, we do not own any airline-related intellectual property. We act with integrity when it comes to simulating a truthful situation.
4

For business inquiries, please contact ceo@klmtransavia-virtual.com.

Article 5 | Validity of these regulations

1

This regulation applies to anyone who uses our website or is a member of it.
2

This regulation can be changed based on new insights or developments in society or within the online community.
3

For questions about the regulation, you can contact ceo@klmtransavia-virtual.com.

FULL DISCLAIMER

This website is intended solely for flight simulation purposes. Any references to KLM, Transavia, their logos, aircraft, routes, or any other related materials are used strictly for simulation and entertainment purposes. All trademarks, service marks, and logos appearing on this website are the property of their respective owners. The content provided on this website is for educational and recreational purposes only and should not be construed as representing the views, policies, or practices of KLM or Transavia. We do not assume any responsibility or liability for the accuracy or completeness of the information provided on this website. Users are responsible for ensuring compliance with any applicable laws, regulations, or guidelines related to flight simulation activities. By accessing and using this website, you agree to release us from any liability arising from your use of the content or services provided herein.